We have made the process of buying great French Treasures as straight forward as possible.
Simply browse the many collections of items, or choose the Room you are looking to fill with French style.
Click on any item that you would like more details for. On the Details pages you will find everything we know about the item.
If you would like more information or ask a specific question about it then use the form at the bottom of the page. We will respond to you as soon as possible, but always under 24 hours.
Click Add to Basket if you would like to buy the item. You will see the basket at the top right change to inculde your item. you can continue browsing.
Using the Basket
Click on the shopping bag icon to see your basket at any time.
When you wish to purchase the items in your basket simply fill in the details requested. You do not need an account with us to purchase.
Delivery options for your items will be automatically chosen for you
- The basket will calculate how many items you can have delivered at the same time.
- If you have spare items within the delivery option you will be advised under "Postage Details". Simply browse again to fill your delivery.
- The delivery address will be that you fill in under "Delivery Details".
- If you require a different Delivery and Billing address then you will need a Client Account. Please message us at email@example.com to request this.
Payment can be made by any of the options shown:
- PayPal : either by Credit Card or by your PayPal account if you have one
- You do not need a PayPal account to use this option.
- We do not keep any of your financial details. Everything is handled by PayPal's 100% Secure Servers.
- You benifit from PayPal's Guarentee and Money Back guarantee by paying this way.
- Payment is received immediately and your order will be processed within 48 hours.
- Cheque : You can send a cheque in your own currency to our Sales Office address.
- Cheques must be made payable to "A Piece of Burgundy", our parent company.
- You will be directed to an Order Confirmation" page when you choose this option from your basket. Please print this out and include a copy with your cheque.
- Your items will be reserved until your cheque arrives and will then be processed within 48 hours
- Bank Transfer : This option will securely send your payment to our French Business Account.
- You will be directed to our Bank Details page which contains our International Bank Account Number (IBAN). Please ensure that your bank can process IBAN payments before choosing this option.
- We will be sent your order details automatically to allow us to track your payment at our bank.
- Your items will be reserved until your payment clears and will then be processed within 48 hours
Tracking your Order
Smaller items and packages will be sent via Collissimo from the French La Poste. These orders will have a tracking Number that you can use to follow its progress.
Larger items and packages, including furniture will be sent via our preferred Transporter direct to your delivery address. We will give you an estimated delivery date and will advise you of any messages the transporter sends us. You need to ensure that you can accept the delivery on the delivery date. Any changes or special instructions will be sent to the transporter.
Telephone details will help ensure your delivery details arrive correctly. Please fill this field in under "Delivery Details". We will pass your number only to the transporter for delivery reasons. We will not use it for any other reasons.